Chillers and freezers are dependant on recirculating air through a refrigeration plant and back. If the ventilation channels are obstructed, then the cooling performance will fail and product may spoil. The manner of stacking product and leaving air space will determine the performance of the freezer and chiller units.
In the case of reefer breakdown or power outage, time will be critical. Hardcase can replace a broken reefer with another within 24 hrs. To note a breakdown, the client is required to log internal temperature and coolant pressure twice each day. The log entry needs to be dated and timed, log the temperature and pressure, and signed by the inspector. Responsibility will always remain with the client, but Hardcase will endeavour to supply a replacement chiller or freezer to minimise damage or loss.